Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, keep you logged in, and improve your experience.

Essential Cookies

These cookies are necessary for the platform to work correctly and cannot be disabled:

• axio_session — Maintains your login session. Expires when you close your browser or after 2 hours of inactivity.
• PHPSESSID — Standard PHP session identifier required for multi-step forms (registration, password reset).

Analytics Cookies

We may use anonymised analytics to understand which features are used most, helping us prioritise improvements. No personally identifiable data is collected in analytics cookies. These can be disabled in your browser settings without affecting platform functionality.

Live Chat Cookies

When you use our live chat widget on the landing page, we store a axio_chat_id cookie (30-day expiry) to maintain your conversation thread across page visits. This allows us to continue a conversation where you left off.

How to Control Cookies

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions

Note: Disabling essential cookies will prevent you from logging into the platform.

Third-Party Cookies

Our payment processor Paystack may set cookies when you make a payment. These are governed by Paystack's Privacy Policy.

Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

Contact

Questions about our use of cookies? Contact us or WhatsApp us at +233 534 560 068.